As is well known, the World Health Organization has officially recognized the propagation of COVID-19 as a “pandemic” and the Italian Government has issued various decrees aimed to contain and manage the health emergency throughout the country.
During the last weeks, we’ve been working actively to face this situation in order on one side to minimize the risk of our employees’ health (actions taken: suspension of all business trips and training courses, reduction of the physical meetings by preferring the ones in virtual mode, smart-working procedure, shift working when possible) and on the other to ensure the operational continuity to our customers.
But now, based on the current circumstances, we have decided to intervene more decidedly to protect our employees’ health, their families and the whole community too by suspending all activities of the Italian factories, as from today till March 29th.
We’ll use profitably this closing to check, improve and guarantee that all our plants will be at a maximum level both of health and safety when we’ll be back to work, because we’re aware that the only way to defeat the COVID-19 is to stop the contagion, and to do that the individual responsibility and the protected working places are needed. We are well conscious of the discomfort that this action will cause, but the strong exceptional situation in which we are all involved requires exceptional interventions and a great sense of responsibility.
During this closing period, the after-sales toll-free number for Italy (you can find it on our website) and the export after-sales service (email to email@example.com ) will be active (from 08:30 to 12:30 am).
We’ll do our utmost to support you at our earliest convenience, based on the current situation.
The Spare Parts vision is closed both for handling and shipment.
We take care of our employees as of our customers, and we’re confident that when this emergency will come to an end, we’ll be able to start again all together to reaffirm the excellence of our company and our products.